Qaser Al Malaki Smoking Trading L L C

Menu
Menu

Terms & Condition

Terms & Conditions – Qaser Al Malaki Smoking Trading L L C

Welcome to Qaser Al Malaki Smoking Trading L L C (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.

1. Acceptance of Terms

By placing an order, browsing our website, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy and Refund & Returns Policy. These terms apply to all visitors, users, and customers.

2. Use of Website

Eligibility

  • You must be at least 18 years old to purchase products from our website. By using our services, you confirm that you meet this age requirement.
  • You are responsible for ensuring that your use of our website complies with all applicable laws and regulations in the UAE.

Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose or in violation of local laws.
  • Attempt to interfere with, disrupt, or hack our website or servers.
  • Upload or transmit viruses, malware, or any harmful code.
  • Engage in any activity that could damage our reputation or business.

3. Products & Pricing

Product Descriptions

We strive to provide accurate and up-to-date descriptions, images, and pricing for all products. However, we do not warrant that product descriptions or other content on the site are error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Pricing

  • All prices are listed in AED (United Arab Emirates Dirham).
  • We reserve the right to change prices at any time without notice. However, the price applicable to your order will be the price displayed at the time you place the order.

Product Availability

  • Products are subject to availability. If a product is out of stock, we will notify you and offer alternatives or a refund.
  • We are not liable for any delays in delivery due to unforeseen circumstances (e.g., supplier issues, customs delays).

4. Orders & Payments

Order Placement

  • You can place orders through our website, by phone, or in-store.
  • By placing an order, you confirm that the information provided (e.g., name, address, payment details) is accurate and complete.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, AMEX)
  • Cash on Delivery (for local orders in Dubai)
  • Bank Transfer
  • Other local payment methods (e.g., Emirates NBD, Mashreq Pay)

Order Confirmation

  • You will receive an order confirmation email once your order is successfully placed.
  • If your payment is declined or fails, we will notify you, and your order will not be processed until payment is confirmed.

5. Shipping & Delivery

Delivery Areas

We currently deliver within Dubai and the UAE. International shipping may be available upon request—please contact us for details.

Delivery Times

  • Delivery times are estimates and not guaranteed. We will make every effort to deliver your order within the specified timeframe.
  • Delays may occur due to factors beyond our control (e.g., weather conditions, customs, or logistical issues).

Delivery Charges

  • Delivery charges are calculated based on your location and order value.
  • Free delivery may be offered for orders above a certain amount (if applicable).

Delivery Confirmation

  • You or an authorized representative must be present to receive the delivery.
  • If no one is available to receive the order, we may attempt redelivery or cancel the order at our discretion.

6. Risk of Loss & Title

  • Risk of Loss: All products purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon delivery to the carrier.
  • Title: You acknowledge that you do not acquire title to the products until we have received payment in full.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Qaser Al Malaki Smoking Trading L L C and is protected by UAE and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

  • Qaser Al Malaki Smoking Trading L L C is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • We are not responsible for any damages or losses caused by delays, errors, or omissions in delivery or product availability.
  • Our liability is limited to the value of the products purchased from our website.

9. Indemnification

You agree to indemnify, defend, and hold harmless Qaser Al Malaki Smoking Trading L L C, its directors, employees, and affiliates from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

11. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with the updated date. Your continued use of our website after such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:
Qaser Al Malaki Smoking Trading L L C
Location: Al Barsha, Dubai, UAE
Email: masoudhonar532@gmail.com
Phone: +971 4 3590300
WhatsApp: +971 56 850 3840